Are you an experienced Industrial Electrical & Instrumentation professional ready to bring your field expertise into a dynamic office environment? This is an exciting opportunity for a skilled problem-solver who wants to leverage hands-on experience to provide high-quality remote technical support. Offering up to $38/hour based on experience, along with comprehensive benefits and a genuinely supportive team culture, this role is ideal for someone who enjoys troubleshooting, collaborating, and making an impact—without being out in the field every day. If you’re looking for stability, growth, and a workplace that values your knowledge, this could be the perfect next step in your career.
Due to growth, Caljan Inc. is seeking an Industrial Automation Support Specialist to join their team in Menomenee Falls, WI.
If you have strong knowledge of PLC programming and industrial electromechanical experience, this is an opportunity you need to explore!
This role combines technical expertise with strong communication skills to deliver high-quality assistance for industrial automation products and solutions. You will primarily work in an office-based environment, providing remote support and guidance to ensure smooth operations and customer satisfaction.
Why join the Caljan team:
- Excellent pay and overtime: earn between $35-$38/hour, based on experience, with plenty of opportunity for overtime
- Ideal daytime schedule with weekends off: Monday-Friday 8AM-4PM
- Comprehensive benefits package: healthcare with PPO option, dental, vision, company paid short- and long-term disability and life insurance, 401(k) with 4% match, paid maternity and paternity, paid time off, and paid holidays
- Work for the best: Caljan is ranked #1 in the industry for Logistics Automation, and continues growing every day
Duties and Responsibilities:
- Provide first-line technical support for electrical, mechanical, and PLC/software issues
- Troubleshoot and resolve complex technical problems remotely and occasionally onsite
- Support field service engineers and customers with diagnostics and solutions
- Assist with spare parts identification, quotes, and order support
- Manage warranty and claim cases, ensuring clear communication and resolution
- Maintain and update technical documentation, manuals, and training materials
- Read and interpret schematics, diagrams, and technical drawings
- Deliver technical training on equipment and systems
- Collaborate with global teams to share feedback and improve service solutions
About the Company: Since 1963, Caljan has specialised in helping parcel carriers, retailers and manufacturers around the world handle loose cargo efficiently. Using highly engineered Logistics Automation technology, we optimise the supply chain. Throughput is increased, cost is reduced and the work environment is safer and more ergonomic. Operating at a global level, with multiple production facilities and an international organisation, our customer approach is individual. Logistics equipment and solutions are configured and custom-built to match the specific requirements of each application. Our strong economy supports continued growth. Stage gate project management means we can successfully handle orders with larger volumes, an increased customer base and comprehensive, turn-key projects. Working as a team, we deliver on customer expectations. Enquiries are handled efficiently and orders are executed accurately and timely — all to an exceptionally high quality. We have a long heritage of innovation, driving changes within the global logistics market. Caljan was first to introduce safety features on unloading equipment, protecting your employees, your investment and your cargo. We were also first to introduce alternative Telescopic Conveyor models and the first to develop automated loading and document handling processes. Key technologies are protected by patents. Caljan is part of the Latour Investment company.
All qualified applicants will receive consideration for employment without regard to the individual’s race, color, sex, national origin, religion, age, disability, genetic information, status as a military veteran, or any other characteristic protected by applicable law.
