Credit & Collections Specialist

Leverage your Accounts Receivable/Data Entry background and join a well-established, niche manufacturer that can offer you competitive compensation, a flexible daytime M-F schedule, growth opportunities, and an excellent benefits package including a 401k plan with matching up to 7%. 

DentalEZ is seeking a Credit & Collections Specialist to join their team in Malvern, PA.  

In this critical role, you will be responsible for supporting the AR & Collections Team in day-to-day cash applications, collections, data analysis, billing disputes and deductions for multiple divisions within the JEP organization. 

If you have at least 5 years of Accounts Receivable/Data Entry & Accounting reconciliation experience, and a high school diploma or GED, DentalEZ wants to hear from you! 

Why join the DentalEZ team: 

• Competitive Compensation, based upon your experience. DentalEZ will pay what your expertise is worth! 
• Competitive Benefits: Including health, dental, vision, 401(k) with up to 7% match, Generous PTO (11 paid holidays, 15 days of paid time off), flexible spending account, life insurance, long and short-term disability, AD&D, employee assistance program, other optional insurance plans, and more!  
• Opportunity for Impact: DentalEZ offers a very collaborative work environment in a climate-controlled facility where you will be able to ensure accuracy of the financial records and encouraging continuous improvement efforts. 
• Stability and Advancement: This division is one of the top producing divisions of DentalEZ. There are also opportunities throughout DentalEZ for you to experience professional growth. 
• Attractive Schedule: Monday-Friday with flexibility on schedule. 
• Company Culture: Every employee is highly valued and able to make real changes within the organization. At DentalEZ, you can guarantee that you will be heard. 

Minimum qualifications: 

• Minimum of High School Degree or equivalency. 
• 5 to 7 years of experience in Accounts Receivable/Data Entry & Accounting reconciliation. 

Essential duties/responsibilities: 

• Review Accounts Receivable balances for customers and provide timely communication with internal customer service and sales teams, as well as external customers regarding risks of potential past due aging and credit holds. 
• Process customer applications efficiently and set up approved customers in the system to allow for timely order processing. 
• Timely escalate issues of non-paying customers to management. 
• Review and maintain customers’ accounts with up-to-date contact information. 
• Grant extensions of credit and authorize credit holds to be placed on customers’ accounts based on predetermined credit policy standards. 
• Maintain credit file for all customers and obtain annual resale/tax exempt certificates. 
• Review customer refunds, account adjustments and resolve customer discrepancies and short payments. 
• Apply payments to customers’ accounts. Research deductions and create A/R Debit/Credit memos as necessary. Research returned checks. 
• Keep management informed of any staffing issues, unresolved collections, and AR write off recommendations. 
• Cross train on Account Payables function to assist the team as needed. 
• General tasks and special projects as assigned. 

About the Company: Our mission is to provide real, everyday solutions to the challenges of dentistry by addressing the needs of patients and oral health professionals. DENTALEZ® is a dental supply company committed to providing state-of-the-art dental practice solutions for unlimited interconnectivity, choice, and control. A true dental pioneer, the company stands as an indispensable industry staple with over 100 years of experience in dental equipment. DENTALEZ provides real-life solutions for everyday challenges in oral healthcare through a unique union of advanced technical expertise and rich practical experience. With unwavering top-level customer service and support, the company has securely established itself as a trusted supply partner in dentistry. DENTALEZ has a proven history of providing tried-and-true dental products and equipment and continues to manufacture a full line of technologically-advanced front-to-back office solutions from well-known brands including Star®, Ramvac®, Forest®, Nevin™, and Columbia 

DENTALEZ® is an Equal Opportunity Employer, including disability and veteran status.